Privacy Notice
Planning and Projects Limited is the data controller for this website.
1. What information do we collect?
When you use our contact form, we collect your Name, Email Address, and any information you voluntarily provide in your message. Our website may also automatically log your IP address for security purposes.
2. How do we use your information?
We use this information solely to respond to your specific enquiry. We do not use this data for marketing purposes, nor do we sell or share it with third parties.
3. Data Retention
We do not maintain a permanent database of customer details. Once your enquiry has been dealt with, your email and contact details are deleted from our systems unless we enter into a formal business contract with you.
4. Your Rights
Under the UK GDPR, you have the right to ask what data we hold about you or request its deletion. Please contact us using our online form to exercise these rights.
5. Complaints
If you are unhappy with how we use your data, you can contact the Information Commissioner’s Office (ICO).
6. Cookie Policy
This website uses cookies to improve your experience. By using our website, you consent to our use of cookies in accordance with this policy.
- 6.1 What are cookies?
Cookies are small text files placed on your device to collect standard internet log and visitor behaviour information. - 6.2 How we use cookies
We use cookies in the following ways:- Essential Cookies: Necessary for the website to function (e.g., security, load balancing, and logging into the WordPress Dashboard).
- Performance Cookies: We may use IONOS Web Analytics to understand how visitors interact with our site. This data is anonymised and does not identify you personally.
- 6.3 Third-Party Cookies
If we embed content (such as Google Maps or YouTube videos), these providers may set their own cookies. We do not control these third-party cookies; please check the relevant third-party website for more information. - 6.4 Managing Cookies
You can set your browser not to accept cookies. However, some of our website features may not function as a result. For further information, visit All About Cookies.